Home Financial has been recognised for delivering outstanding customer service to its clients, making the shortlist of The ESTAS – the biggest award scheme in the UK residential property industry.
The ESTAS honours the best, agents, conveyancers and mortgage advisors in the UK. The awards are powered by an online customer review platform. ESTAS reviews can only be completed at the end of the property transaction and a strict verification process ensures reviews are genuine.
This year for the first time ESTAS have introduced a ‘Standard of Excellence’ which all shortlisted firms must attain to make the shortlist.
The awards will be presented by the UK’s favourite property expert Phil Spencer in front of 1,200 of the UK’s top property professionals. Spencer said “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that a firm is delivering to clients. Now more than ever high-quality customer service is crucial if home movers are going to realise their dream of getting the property they set their hearts on.”
Ross Jones, founder of Home Financial said “We are very proud to be shortlisted again this year for Regional Mortgage Adviser (North West). We take our levels of customer service very seriously. Hopefully, we can go one step further and win at The ESTAS Awards in October.